Are you a customer who needs help? That’s what we are here for.

If you’re wondering about an order, our products, your membership, or our website, send us an email at

Membership Upgrades: To upgrade your membership to a bi-annual or annual plan, please contact us at

Membership Cancellations: Of course we’d love it if all of our Design With The Pros Club members stuck around forever – but we certainly understand that things come up.  So, if you do decide to cancel obviously we’ll be very sad, but if you’re intent on leaving then you may cancel anytime. Just inform us that you would like to cancel at least 3 days prior to your next billing date in order to not be charged for that next billing period. Cancellations can be easily made by CONTACTING US HEREIf your membership payment has already processed or begun to process, you will not be eligible for a refund. You MUST receive a confirmation email from us confirming your cancellation to ensure that your membership will not auto-renew. If you have not received a cancellation confirmation within 24 hours, please resubmit your membership cancellation request.